If you don’t like our product for any reason, send it back within 30 Days for a refund no questions asked!
We currently accept Visa, MasterCard, American Express, Discover, PayPal, Google Pay and Amazon Pay.
Unless otherwise instructed in your confirmation email, all orders are processed and shipped within 24 hours (excluding weekends and holidays.)
All orders above $75+ (In the USA) are eligible for FREE standard shipping. It will be automatically selected at checkout.
Once you have personalized your order and proceed to checkout, you will reach the "Payment Information" page. On the right hand side you will see a "Gift card or discount code" box. In the space provided, enter in your coupon code. Next, click "Apply". For any remaining balance, your credit card will NOT be charged until you “Confirm Order” on the next screen.
Diamond painting is a relatively new and immensely fun craft that requires you to take tiny square or round shaped, flat backed rhinestones and place them onto a sticky template to create a stunning, ultra sparkly 5D image. Diamond painting therefore does not have anything to do with actual painting; it is thought to be more of a modern combination of cross stitch, paint by numbers and mosaics.
Depending on the size of the canvas and your experience level, as well as how many people are working on a painting, kits can take 50+hours to complete. Our smaller kits (30x30cm | 12x12in) and can take about 15 or more hours to complete. Our larger kits (90x60cm | 35x24in) and can take 50 or more hours to complete. The more time you spend diamond painting, the more skilled you become, and the faster you get!
The Aurora Borealis (AB) rhinestones are our premium diamonds. We use them as accents to create a glowy effect across your finished canvas. These iridescent square diamonds have a special coating that simulates the colours of the Northern Lights. They’re shimmering, ethereal and completely beautiful!
Every single image that you see on our Dreamer Designs website is legally licensed from the original artist. One of the main driving factors for starting Dreamer Designs is based from the fact that most of our competitors are resellers from websites like Aliexpress and Amazon. Do you notice the same designs being sold across all of these websites? That's because they don't hold any licenses for these designs and often enough, the designs are stolen without artist consent. It's our mission to be the bridge between the artists paintings and the Diamond Painting Community by producing premium Diamond Canvas Kits, while giving full credit to the artists themselves.
We are very sorry to hear this, but are here to help! All Diamond Canvas Kits (including clearance items) come with lifetime missing diamond protection. Please reach out to our live chat or email us at email@example.com with your order confirmation number and missing DMC code(s). One of our customer service representatives will be able to help assist.
In case of any accidents or mishaps, we offer free Uh-Oh Insurance for all of our Diamond Canvas Kits. Read more about Uh-Oh Insurance here.
To become a member of our Exclusive Dreamer Designs Community Facebook Group you must be a customer or brand ambassador. This is because we give special benefits to our top supporters. If you are a customer and would like to gain access to a tight knit, supportive community of like-minded diamond painters, JOIN HERE
Yes, you must initiate your return no later than 30 days after receiving your order.